AI Instructor Live Labs Included

Difficult Conversations for Managers

Interactive AI role-play training for managers. Practice giving feedback, addressing performance, and handling terminations with simulated employees who react like real people.

Intermediate
2h 10m
4 Lessons
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About This Course

The conversations you dread but can't avoid. Practice giving tough feedback, addressing performance issues, and having honest discussions with AI employees who react like real people. Progress from a missed deadline conversation through underperformance and toxic behavior to the most difficult conversation of all termination. Each lesson features a unique AI employee with realistic emotions, defenses, and reactions. Receive real-time coaching on directness, empathy, specificity, and professional boundaries.

Course Curriculum

4 Lessons
01
AI Lesson
AI Lesson

The Missed Deadline

30m

Practice giving constructive feedback to a generally good employee who missed two sprint deadlines. Focus on specificity, curiosity about root causes, and balancing positive recognition with accountability.

02
AI Lesson
AI Lesson

The Underperformer

30m

Practice a formal performance conversation with a CSM whose metrics have declined for 3 months. Navigate deflection, handle emotions, and set clear expectations with consequences.

03
AI Lesson
AI Lesson

The Toxic Star

30m

Practice addressing toxic behavior from a high-performing senior developer. Hold your ground when they use their value as leverage, focus on behaviors not personality, and set enforceable consequences.

04
AI Lesson
AI Lesson

The Termination

40m

Validate your management skills with no coaching. Deliver a termination decision with empathy and professionalism while an employee cycles through denial, anger, bargaining, and sadness.

$19.99 / 3 months access

This course includes:

  • 24/7 AI Instructor Support
  • Live Lab Environments
  • 4 Hands-on Lessons
  • 3 Months Access
  • Completion Badge
  • Certificate of Completion
Difficult Conversations for Managers Badge

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Complete all lessons to unlock the Difficult Conversations for Managers achievement badge.

Category
Skill Level Intermediate
Total Duration 2h 10m
Difficult Conversations for Managers Badge
Achievement Badge

Difficult Conversations for Managers

Awarded for completing the Difficult Conversations for Managers course. Certifies proficiency in directness, empathy, specificity, de-escalation, and professional boundaries through AI-simulated management scenarios from feedback to termination.

Course Difficult Conversations for Managers
Criteria Complete all four lessons including Practice scenarios with coaching and the Termination Challenge with no coaching assistance.
Valid For 730 days

Skills You'll Earn

Directness Empathy Specificity De-escalation Professional Boundaries

Complete all lessons in this course to earn this badge