Upselling & Account Expansion
Interactive AI role-play for account expansion. Practice upselling and cross-selling with satisfied customers who aren't looking to spend more.
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About This Course
Course Curriculum
4 Lessons
The Quarterly Business Review
Surface growth opportunities naturally during a QBR without sounding like a sales pitch.
The Renewal Conversation
Expand scope at renewal time. Practice positioning an upgrade when the customer is already evaluating whether to continue.
The Cross-Sell Pitch
Introduce a new product to an existing champion. Practice cross-selling without diluting the current relationship.
The Budget Objection
Customer loves the expansion idea but "doesn't have budget." No coaching — validate your upselling skills.
This course includes:
- 24/7 AI Instructor Support
- Live Lab Environments
- 4 Hands-on Lessons
- 3 Months Access
- Completion Badge
- Certificate of Completion
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Upselling & Account Expansion
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Skills You'll Earn
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