AI Instructor Live Labs Included

MS-4004 Empowering Workforce with Copilot Communications Focus

Master Microsoft 365 Copilot for communications tasks including engagement strategy, content creation, metrics analysis, and AI coaching.

Beginner

7h 30m

4 Lessons

MS-4004-CO

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About This Course

Learn how communications professionals can leverage Microsoft 365 Copilot to drive engagement, develop communication briefs, identify trends, analyze metrics, create presentations, draft announcements, and build AI coaching agents. This course covers real-world communications use cases across Word, Excel, PowerPoint, Viva Engage, Copilot Chat, and custom agents.

Course Curriculum

4 Lessons

AI Lesson

Drive Engagement with a Unified Communication Strategy

1h 0m

Use Microsoft 365 Copilot to drive engagement with a unified communication strategy including developing communication briefs in Word, researching trends with the Researcher agent, analyzing metrics in Excel, and creating executive presentations in PowerPoint.

Lab Exercise

Drive Engagement with a Unified Communication Strategy - Lab Exercises

2h 45m 4 Exercises

Hands-on lab exercises for driving engagement with a unified communication strategy using Microsoft 365 Copilot across Word, Researcher agent, Excel, and PowerPoint.

Use Copilot in Word to develop a strategic communication brief Use Copilot in Word to create a strategic communication brief for the AuroraHub platform launch, including change management and adoption strategy. ~30 min

Use Copilot's Researcher agent to identify external trends and proof points Use the Researcher agent to identify and analyze external industry trends that support the AuroraHub communication strategy. ~30 min

Use Copilot in Excel to analyze communication metrics Use Copilot in Excel to analyze newsletter engagement data, identify trends, and generate recommendations for improving departmental communication. ~30 min

Use Copilot in PowerPoint to create an executive presentation Use Copilot in PowerPoint to create an executive presentation combining the strategic brief and research findings for the AuroraHub initiative. ~30 min

AI Lesson

Develop an Employee Centered Communication Experience

1h 0m

Use Microsoft 365 Copilot to develop employee-centered communication experiences including Viva Engage announcements, town hall preparation with Copilot Chat, campaign ideas with the Ideas Coach agent, and building FAQ agents with Copilot Studio.

Lab Exercise

Develop an Employee Centered Communication Experience - Lab Exercises

2h 45m 4 Exercises

Hands-on lab exercises for developing employee-centered communication experiences using Microsoft 365 Copilot across Viva Engage, Copilot Chat, Ideas Coach agent, and Copilot Studio.

Use Viva Engage to create a company-wide announcement Use Copilot in Viva Engage to draft and publish a company-wide launch announcement for the TR-Pulse communication experience. ~30 min

Use Copilot Chat to prepare for a town hall meeting Use Copilot Chat to synthesize project updates and employee survey results into a structured town hall discussion outline. ~30 min

Use the Ideas Coach agent to generate campaign ideas and a channel map Use the Ideas Coach agent to brainstorm campaign ideas, create a communication schedule, and develop A/B message variants for TR-Pulse. ~30 min

Use Copilot Studio to create an FAQ Assistant agent Use Copilot Studio to create a TR-Pulse FAQ Assistant agent that provides employees with on-demand answers about the TR-Pulse program. ~30 min

$29.99 / 3 months access

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This course includes:

24/7 AI Instructor Support
Live Lab Environments
4 Hands-on Lessons
3 Months Access
Completion Badge
Certificate of Completion
7-Day Free Trial Available

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Complete all lessons to unlock the MS-4004 Copilot Communications Focus Completion achievement badge.