AI Instructor Live Labs Included

MS-4004 Empowering Workforce with Copilot IT Focus

Master Microsoft 365 Copilot for IT tasks including project planning, risk assessment, adoption strategy, and feedback automation.

Beginner
7h 52m
4 Lessons
MS-4004-IT
MS-4004 Copilot IT Focus Completion Badge

View badge details

About This Course

Learn how IT professionals can leverage Microsoft 365 Copilot for project planning, risk identification, presentation creation, feature tracking, adoption communications, and feedback capture using agents and surveys. This course covers real-world IT use cases across Copilot Chat, Whiteboard, PowerPoint, Viva Engage, and custom agents.

Course Curriculum

4 Lessons
01
AI Lesson
AI Lesson

Streamline IT Project Planning

1h 0m

AI Agent lesson for Exercise 1: Streamline IT project planning with Microsoft 365 Copilot. Learn how to use Copilot Chat, Whiteboard, and PowerPoint to define project frameworks, identify risks, and create executive presentations.

02
Lab Exercise
Lab Exercise

Streamline IT Project Planning - Lab Exercises

2h 45m 3 Exercises

Lab exercises for Exercise 1: Streamline IT project planning with Microsoft 365 Copilot. Hands-on tasks using Copilot Chat to define project frameworks, Whiteboard to identify risks, and PowerPoint to create executive presentations.

03
AI Lesson
AI Lesson

Transform Feature Launches and Adoption

1h 0m

AI Agent lesson for Exercise 2: Transform feature launches and adoption using Microsoft 365 Copilot. Learn how to use Copilot Chat, Viva Engage, Surveys agent, and Analyst agent to plan and measure technology adoption campaigns.

04
Lab Exercise
Lab Exercise

Transform Feature Launches and Adoption - Lab Exercises

3h 7m 5 Exercises

Lab exercises for Exercise 2: Transform feature launches and adoption using Microsoft 365 Copilot. Hands-on tasks using Copilot Chat, Viva Engage, Surveys agent, and Analyst agent for feature rollout campaigns.

Sign In to Get Started Start Free Trial

This course includes:

  • 24/7 AI Instructor Support
  • Live Lab Environments
  • 2 Hands-on Lessons
  • Completion Badge
MS-4004 Copilot IT Focus Completion Badge

Earn Your Badge

Complete all lessons to unlock the MS-4004 Copilot IT Focus Completion achievement badge.

Skill Level Beginner
Total Duration 7h 52m
MS-4004 Copilot IT Focus Completion Badge
Achievement Badge

MS-4004 Copilot IT Focus Completion

Awarded for completing the MS-4004 Empowering Workforce with Copilot IT Focus course. Demonstrates proficiency in using Microsoft 365 Copilot for IT project planning, risk identification, executive presentations, feature adoption campaigns, survey design, and data analysis.

Course MS-4004 Empowering Workforce with Copilot IT Focus
Criteria Complete all lessons and lab exercises in the MS-4004 Copilot IT Focus course including AI Agent lessons and hands-on lab exercises.
Valid For 730 days

Skills You'll Earn

Microsoft 365 Copilot IT Project Planning Copilot Chat Copilot in Whiteboard Copilot in PowerPoint Copilot in Viva Engage Surveys Agent Analyst Agent Prompt Engineering

Complete all lessons in this course to earn this badge