AI Instructor Live Labs Included

MS-4004 Empowering Workforce with Copilot IT Focus

Master Microsoft 365 Copilot for IT tasks including project planning, risk assessment, adoption strategy, and feedback automation.

Beginner

7h 52m

4 Lessons

MS-4004-IT

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About This Course

Learn how IT professionals can leverage Microsoft 365 Copilot for project planning, risk identification, presentation creation, feature tracking, adoption communications, and feedback capture using agents and surveys. This course covers real-world IT use cases across Copilot Chat, Whiteboard, PowerPoint, Viva Engage, and custom agents.

Course Curriculum

4 Lessons

AI Lesson

Streamline IT Project Planning

1h 0m

AI Agent lesson for Exercise 1: Streamline IT project planning with Microsoft 365 Copilot. Learn how to use Copilot Chat, Whiteboard, and PowerPoint to define project frameworks, identify risks, and create executive presentations.

Lab Exercise

Streamline IT Project Planning - Lab Exercises

2h 45m 3 Exercises

Lab exercises for Exercise 1: Streamline IT project planning with Microsoft 365 Copilot. Hands-on tasks using Copilot Chat to define project frameworks, Whiteboard to identify risks, and PowerPoint to create executive presentations.

Use Copilot Chat to Define the Project Framework Use Microsoft 365 Copilot Chat to gather and synthesize information from multiple sources to create a unified project framework for the Network Modernization and Security Upgrade Project. ~36 min

Use Copilot in Whiteboard to Identify Potential Risks Use Copilot in Microsoft Whiteboard to facilitate a collaborative brainstorming session that identifies and categorizes potential risks for the Network Modernization project. ~54 min

Use Copilot in PowerPoint to Create an Executive Presentation Use Copilot in PowerPoint to transform project plans and risk analysis into a clear, executive-ready presentation for the Network Modernization project. ~30 min

AI Lesson

Transform Feature Launches and Adoption

1h 0m

AI Agent lesson for Exercise 2: Transform feature launches and adoption using Microsoft 365 Copilot. Learn how to use Copilot Chat, Viva Engage, Surveys agent, and Analyst agent to plan and measure technology adoption campaigns.

Lab Exercise

Transform Feature Launches and Adoption - Lab Exercises

3h 7m 5 Exercises

Lab exercises for Exercise 2: Transform feature launches and adoption using Microsoft 365 Copilot. Hands-on tasks using Copilot Chat, Viva Engage, Surveys agent, and Analyst agent for feature rollout campaigns.

Use Copilot Chat to Identify Upcoming Microsoft 365 Features Use Microsoft 365 Copilot Chat to research and summarize upcoming Microsoft 365 features for VanArsdel's 90-Day Feature Awareness Campaign. ~26 min

Use Copilot in Viva Engage to Draft a Feature Announcement Post Use Copilot in Viva Engage to create an engaging announcement post about upcoming Microsoft 365 features and post it to a community. ~34 min

Use Copilot Chat to Create Best Practice Tips Use Microsoft 365 Copilot Chat to generate a 10 Best Practice Tips cheat sheet for adopting new Microsoft 365 features. ~20 min

Use the Surveys Agent to Create a Feedback Survey Use the Surveys agent in Microsoft 365 Copilot to design a feedback survey for tracking feature adoption and user satisfaction. ~26 min

Use the Analyst Agent to Analyze Survey Results Use the Analyst agent in Microsoft 365 Copilot to analyze survey data, visualize adoption trends, and generate executive insights. ~36 min

$29.99 / 3 months access

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This course includes:

24/7 AI Instructor Support
Live Lab Environments
4 Hands-on Lessons
3 Months Access
Completion Badge
Certificate of Completion
7-Day Free Trial Available

Earn Your Badge

Complete all lessons to unlock the MS-4004 Copilot IT Focus Completion achievement badge.